Technical Support Representative (m/f)
Steinberg Media Technologies GmbH
Einsatzort
Jobart
Tätigkeit
Ausbildung
Geschlecht
Dauer
Alter
Gehalt
Hamburg
Festeinstellung
IT / Telekommunikation
keine Angaben
m/w
unbefristet
keine Altersbeschränkung
zur Verhandlung
Branche
HQ Stadt
Straße
Kontakt
Telefon
Fax
E-Mail
Internet
Computer
Hamburg
keine Angaben
Personalabteilung
keine Angaben
keine Angaben
keine Angaben
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Technical Support Representative (m/f) Steinberg Media Technologies GmbH Hamburg Independently handling technical inquiries from customers in Germany and abroad by telephone and e-mail in French and English language; Taking over the moderation of online community forums.
Is Known The World Over For Its Professional Solutions The Company Has Been Developing Manufacturing And Selling Software Products For Musicians And Producers In The Music Film Post Production And Multi Industries Since 1984 Products Are Used By Grammy ® And Oscar ® Award Winning Composers Engineers And Producers To Strengthen Our Team In Hamburg We Are Looking For A Technical Support Representative (m/f) - Responsible For Selected French-speaking Countries Or Regions - Your Challenge: Independently Handling Technical Inquiries From Customers In Germany And Abroad By Telephone And E-mail In French And English Language Taking Over The Moderation Of Online Community Forums Creating Content For The Technical Support Website And Knowledge Base Administration And Maintenance Of The Ftp Server Active Planning And Preparation Of Tasks For Trade Fairs And Events Active Communication With And Acting As The Interface With End Customers Dealers Beta Testers Oem Clients And Vip Clients Your Profile: Preferably You Have Completed A Formal Course Of Technical Training And/or Technical Studies At A University Or University Of Applied Sciences Or An Sae Course Of Study And Can Already Show Entry-level Experience In A Comparable Position You Have Very Good Spoken And Written French And English Skills We Expect Good Knowledge Of Macintosh And Pc Technology As Well As Good Skills In Dealing With Audio Hardware And Audio Software Experience In The Field Of Customer Support Would Be Great Ideally You Are Familiar With Products The World Of Digital Audio Production Is One Of Your Passions And You Are Enthusiastic About Helping Users Of Audio Hardware And Audio Software With Technical Problems Then We Look Forward To Receiving Your Application Documents With All The Necessary Information Via E-mail Along With An Indication Of Your Salary Expectation And Your Earliest Start Date We Offer You The Possibility To Take Responsibility In A Multi-national Team And To Become A Member Of A Well-known Company In The Music Industry Any Question We Will Be Happy To Answer Them For You At +49 40 210 35-488 Technical Support Representative (m/f) Independently Handling Technical Inquiries From Customers In Germany And Abroad By Telephone And E-mail In French And English Language Taking Over The Moderation Of Online Community Forums Hamburg
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